First time use
During first time use by the user, it is advised that the dealer or service engineer assists and explains the different possibilities to the user and/or his attendant.
If needed, the dealer can make final adjustments.
CAUTION: It is important that the customer is fully aware of the installation, how to use it and what can be adjusted to optimize his/her experience.
- Explain and show the customer how you have executed the installation and explain the functionality of every (new) button.
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Have the user test all positions of the device. If needed, adjust the (position of the) device.
- Is the Multi Switch positioned in such a way that the user gets visual and/or auditory feedback?
- Does the Multi Switch and its cabling not hinder the user?
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Have the use test all possibilities of the button/proximity sensor
- Are they well-positioned for the users' needs?
- Can the user safely operate them with the least effort?
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Has the user tested all the possible uses of the switch?
- Is every function accessed by the switch understood by the user?
- Is every function accessed by the switch functioning providing the least effort for the user?
- If needed, adjust the Multi Switch (with the mo-vis Configurator Software) and retest until there's optimal position and functioning.
- Explain to the customer possible problems and how to address them (see Error codes).