Error codes

The LED shows the status of the device:
Status Color Timing Count Description
Operational Green Continuously on / Normal operation
Powersave Green Heartbeat / Powersave
Note: After 1 minute, the Multi Swing 2G will go into powersave mode to draw less current from the battery. However, when an error occurs in the powersave mode, you will not see this via the LEDs. You will just notice that you cannot operate the arm anymore.
Warning Orange Flash See Installation manual Part of the functionality is disabled
Error Red Flash See Installation manual Something went wrong
Note: A warning will block certain functionality of the Multi Swing, while an error will block the arm and the outputs completely.

Warnings

The Multi Swing 2G will block certain functionality, in order to guarantee a safe operation of the device. The warning will be logged into the memory of the Multi Swing 2G. Connect the device to the mo-vis Configurator Software to read out the status. You can find more information on how to do that in the Configurator Software User manual.

The LED light will flash orange and the number of flashes indicates the warning. Depending on your settings, you will receive auditive feedback as well (see Auditive feedback).

Flash count Reason Required action
2 All motor actions are blocked because motor current is too high OR because the arm cannot rotate
  • Check if the arm is not physically blocked by an obstacle
  • Check if the motor is not disconnected
  • Contact mo-vis
3
Note: This warning can only occur when a switch of the input tip or ring is configured as safety switch. See Input settings for more information.

All actions from the defective safety switch are blocked
  • Check whether the Twister Pro is still connected
  • Check whether the cable of the Twister Pro is in short circuit
  • Contact mo-vis
4 All motor actions are blocked, because the battery voltage supply is either lower than 14V or higher than 34V
  • Check the battery voltage supply
  • Contact mo-vis

Errors

The Multi Swing 2G will be blocked completely. The error will be logged into the memory of the Multi Swing 2G. Connect the device to the mo-vis Configurator Software to read out the status. You can find more information on how to do that in the Configurator Software User manual.

The LED light will flash red and the number of flashes indicates the error. Depending on your settings, you will receive auditive feedback as well (see Auditive feedback).

Note: It is possible that an error will resolve itself after 5 minutes, as the system will do an automatic reset. If the problem is not solved after 5 minutes, consult the table below.
Flash count Reason Required action
5 ECODE_HALL_SENSOR_I2C_TIMEOUT Contact mo-vis
5 ECODE_HALL_SENSOR_I2C_ERROR
5 ECODE_HALL_SENSOR_WRONG_DEVICE
5 ECODE_HALL_SENSOR_MISALIGNED
5 ECODE_TASK_HALL
6 ECODE_MOTOR_DRIVER_FAULT
6 ECODE_MOTOR_DRIVER_FAULT_CURRENT
6 ECODE_MOTOR_CURRENT_TOO_LOW
7 ECODE_VREF
7 ECODE_BIDIR_SW_SHORT
7 ECODE_BIDIR_SW_OPEN
7 ECODE_TASK_ADC
8 ECODE_DOUBLE_WARN
  • Check if you have not attached 2 Twister Pros
  • Contact mo-vis
9 ECODE_TEST_FLAGS Contact mo-vis
10 ECODE_PREPARATION_FAILED
10 ECODE_OPERATIONAL_FAILED
10 ECODE_POWERSAVE_FAILED