Error codes
The device contains a controller that continuously checks the integrity of the device. Whenever a problem is detected, the device will be switched off automatically. When this happens, check the fault flash code or use the configurator to check why the device stopped.
LED error codes
Trouble: When a fault occurs, the LED will start to flash. There is a long delay and then a number of flashes with a short delay. Count the number of flashes and look up the according code in the table below.
| Flash count | Reason | Required action |
|---|---|---|
| 1 | - | - |
| 2 | - | - |
| 3 | Power supply, under/over voltage | Check power connections and power cable |
| 4 | Temp sensor | Replace PCB |
| 5 | Power switch | Replace PCB |
| 6 | ADC internal analog to digital converter | Replace PCB |
| 7 | Test flag failed or Diagnostic failed | Redo tests and/or replace PCB |
| 8 | CPU fault | Replace PCB |
| 9 | Scheduler fault | Update software or replace PCB |
| 10 | Coding error | Update software or replace PCB |
Fault log
| Fault | Reason | Required action |
|---|---|---|
| CPU error RAM | CPU consistency check failed | Contact mo-vis |
| CPU error FLASH | ||
| CPU error EEPROM | ||
| Run error scheduler | Firmware consistency check failed | Contact mo-vis |
| Code error framework | ||
| Code error application | ||
| MSP command corrupt | Corrupt command was received | Connection with the PC went wrong. Update firmware (contact mo-vis) or update the Configurator Software. Try again. |
| MSP command unknown | Unknown command was received | |
| MSP sub command unknown | Unknown sub command was received | |
| MSP argument invalid | Invalid argument received | |
| MSP device not ready | Device was not ready to receive an MSP command | |
| MSP device wrong state | The device is not able to receive a command in the current device | |
| PCB test failed | Factory test failed | Contact mo-vis |
| Application test failed | ||
| Field test failed | Field test failed (calibration) | |
| Test flag check | One or more test flags not set | Redo tests and/or contact mo-vis |
| ADC | ADC conversion error | Replace device |
| Under/over supply | Over/under voltage detected | Check the power connection and power cable |
| Too hot | Heating system or temp sensor faulty | Remove dust in device. If not solved, replace device. |
| Power switch | Internal safety power switch faulty | Replace device |
| Temp sensor | Temp sensor failed |